Welcome to LeanExecution!

Welcome!

If you are a first time visitor interested in getting started with OEE, click here to access our first post “OEE – Overall Equipment Effectiveness“.  This is the post that started it all.

We have presented many articles over the past many months featuring OEE (Overall Equipment Effectiveness) and related topics.  We recognize that the those who have been following us are more interested in reading our latest posts without having to click through the links or surf the sidebar to see them.  The latest post will appear immediately below this welcome message.

Free Downloads

All downloads mentioned in our articles and feature posts are now available from the FREE Downloads page or you may select your free downloads from the orange “Free Downloads” box on the sidebar.  Before this option became available, some of our earlier articles and posts required you to request a copy by sending an email to leanexecution@gmail.com or vergence.consulting@gmail.com.

We trust that our free templates will serve their intended purpose for your operation.

Questions, Comments, Future Topics

Your comments and suggestions are appreciated.  Feel free to leave a comment or send us your feedback by e-mail to leanexecution@gmail.com or vergence.consulting@gmail.com.  We respect your privacy and will not distribute, sell, or share your contact information to any third parties.  What you send to us stays with us.

Visit us often.  We are continually presenting fresh content and updates to our templates.

Until Next Time – STAY lean!

Vergence Business Associates

Lean Office with Excel and VBA

November 12, 2009 leanexecution Leave a comment

Have you ever wondered what people do at their computers all day?  How can they possibly be that busy working on their day to day tasks?  The answer may surprise you!  Computers were supposed to make our jobs easier and give us more time to do other things.  The reality is quite the opposite.

We have noted that many people are not as adept at using the software we have placed at their finger tips as we would like to think.  As a result, we have found that one of the significant losses in the front office is time wasted that could easily be done by the software.  Unfortunately, we simply don’t know how to do it.

Time is wasted entering, retrieving, editing, and manipulating data to consolidate and prepare reports that only require further manipulation and editing so an effective analysis can be performed.  This is particularly true for spreadsheet applications.

Pivot Tables are an excellent example of the point we are making here.  Some people are aware of them and even fewer know how to use them.  Pivot Tables make organizing data a relatively simple chore.  Once created, it is a simple matter to refresh the data and regenerate new reports.

We have also observed that many of the tasks being performed using spreadsheets can be easily and readily automated resulting in considerable time savings.  When we discuss these opportunities with the current users, we find that most people only use a fraction of the capabilities that are available to them simply because they are not aware of them or simply have have not been trained.

There is something about our current work methodology that supports learning  just enough to get the job done rather than learning all we can to perform the job efficiently and effectively.

Resources:

There are many venues available including online training and packaged offsite training programs however, we still prefer learning by the “book”.  Many books include a companion CD that not only includes working examples and tutorials from the book, but often times a copy of the book itself is offered in digital form.

If purchasing books seems to be more of a burden than you bargained for, visit your local library.  They often carry many books that are better borrowed than purchased, especially if you are starting at the most basic level.  In a short period of time, your experience will outweigh the content of the introductory texts.

The next time you find yourself entering even more data and formatting spreadsheets and reports, consider teaching yourself some VBA over the next few weeks to see how much you can do to help yourself by putting your software to work!

Visual Basic for Excel

Microsoft Office Excel 2007 Visual Basic for Applications:  Step by Step

We are presently reviewing Microsoft Office Excel 2007 Visual Basic for Applications:  Step by Step published by Microsoft.  The book requires a minimal degree of familiarity with the Excel and VBA environments and offers a solid interactive approach to familiarize the reader / student with Macros and VBA.

While this may be a little more than just coincidence, the examples developed in the first few chapters of the book were very similar to an actual situation we encountered only a month ago.  Although we already developed our solution, it was interesting to note that the “HOW TO DO IT” was already out there, bound in a book and sitting on a shelf.

The ERP system would generate a text file that was manually loaded into a spreadsheet, manipulated, formulas added, data edited, and finally formatted to create the final report.  This task would require anywhere from 30 to 45 minutes per day.  Using the macros created through the first few chapters allowed this work to be completed in less than a minute.

While books may not make for a great gift, the time you can save to do other things is the best gift you can receive.  It is interesting how often we hear “I don’t have time”.

Next Steps

We are more than impressed by companies that support in-house libraries where books and other resources available to their employees.  If you don’t have one where you work, this may make for a great suggestion where everyone wins.

Until Next Time – STAY Lean!

Effective Problem Solving with Mind Mapping

November 11, 2009 leanexecution Leave a comment

Problem solving is a problem for many companies and at times can be one of the most daunting tasks to undertake during the course of an otherwise regular work day.

For some, problems seldom occur while for others this may, unfortunately, be a daily activity.  Since problem solving is not usually part of the typical daily agenda of “routine” activities, our ability to find the time and solve them efficiently and effectively is compromised.

For many, just finding time seems to be one of the greatest challenges and perhaps a problem to be solved in itself.  Sweeping problems under the rug may be efficient but it is certainly not effective.  (So … broom is not the solution we’re proposing). 

Background:

While there are several different approaches and “forms” that can be used to manage the overall problem solving process, the two most critical steps that will determine the effectiveness of the solution are:

  1. Define a Clear and Concise Problem Description / Statement
  2. Determine the Root Cause(s) of the problem defined by the Problem Statement.

While the first step seems relatively simple, the second step requires a little more effort.  There are at least two (2) root causes for most problems that stem from two simple questions:

  • Why Made?
  • Why Shipped?

These questions imply that defective product was made for a reason (process) and it was shipped to the customer undetected (system).  In other words, the customer is not protected from receipt of defective product.

The root cause analysis process forms the basis for all subsequent problem solving activities, including verification, interim and long term corrective actions.  A lot of time can be wasted simply because the real root causes were never identified.

Problem Solving Tools for Root Cause Analysis:

Many different tools can be deployed during the Root Cause Analysis process including Ishikawa Diagrams (Fishbone Diagrams), 5 Why (discussed in a previous post), Fault Tree Analysis, Q&A (Question Board), and Brain Storming to name just a few.

Mind Mapping or Process Mapping is a technique that provides an unconstrained approach to the thinking process for multiple input and contribution streams.  Maps can also be used to identify interactions or relationships to other elements.

Mind Mapping (Process Mapping)

The center of the map contains the problem statement.  We then surround the problem statement with potential inputs or contributors to the problem.  These statements in turn become the ”center” of additional levels of inputs and contributors.  In some respects, the process map can be very similar to a Bloom Diagram and certainly supports the logic found with fishbone diagrams.

The   The draw back to “Mapping” is that most are usually developed on Whiteboards and not easily or readily translated into a software solution.

Software Solutions and Templates

While there are many spreadsheet based solutions, few provide an effective interface to support the use of mapping techniques.  Even most fishbone diagrams developed in Excel are quirky and awkward at best.

While we typically do not endorse specific software solutions, however, FREEMIND is one software that we consider to be among the best of available solutions and can be downloaded free of charge.  The download and installation process only requires a few minutes.

The developers of FREEMIND provide a clean, intuitive solution for creating and maintaining process or mind maps.  While other commercial packages are available, FreeMind is more than capable of handling most problem solving challenges and quite simply is time and money well saved.

The FreeMind homepage provides a better description of the software and it’s capabilities than we could provide here.  Our goal was to introduce “Mapping” as an effective and efficient tool that can be used in the problem solving process.

After spending some time with the software, you will quickly discover that there are many other opportunities where this software can serve you.  We have a mind map that we use to manage weekly and daily reports, another for key metrics, and yet another for our business structure.  The ability to use hyperlinks makes it an easy process to access external reports and resources .

The FreeMind main page provides an excellent overview and provides examples of their software in action.  This is definitely worth looking into and may just save some time for real problem solving.

We are presently using FreeMind version 0.9.0 RC 6.

Home: http://freemind.sourceforge.net/

Copyright 2000-2009 Joerg Mueller, Daniel Polansky, Christian Foltin, Dimitry Polivaev, and others.

Click here to see a sample process map to achieve delivery of 100% on time – in full:  Mapping with FreeMind.  We have also uploaded two documents (one of the original map and a word document showing a pictorial of the mind maps we created) into our Free Downloads box.  See the ORANGE box on the sidebar to get your copy.

If you have a copy of FreeMind, simply change the extension on our Delivery file from “.txt” to “.mm”  Of course, don’t typ the quotes.  This is just a sample for example purposes only.  Feel free to edit or modify these files  in any manner you choose.

Until Next Time – STAY Lean!

Going DEEP with OEE

November 5, 2009 leanexecution Leave a comment

Does anyone actually look at their daily equipment availability? Instead of using TEEP that may be based on calendarized availability, looking at the Daily Equipment Effectiveness Performance of your operation may provide some interesting insights.

Working overtime due to material or equipment availability occurs many times. Unfortunately, we find that sometimes these very same machines are idle during the week.

Just something to invoke some thoughts for your operation and to perhaps identify another opportunity to improve performance.

Until Next Time – STAY Lean!

Technology Reigns

October 19, 2009 leanexecution Leave a comment

We’ve been extremely busy as of late and logging into the system to post has not been a luxury we’ve been able to enjoy.

Technology has fortunately provided the means for us to post remotely. This is a test.

Until next time – STAY lean!

OEE in the Automotive Industry

September 24, 2009 leanexecution Leave a comment

The automotive industry appears to be rebounding at a faster rate than most (if not all) experts may have anticipated.  Many OEM’s and their suppliers are attempting to boost production to replenish inventories and support renewed demand for their products.  Reduced inventories throughout the supply chain are creating demand that is difficult to replenish at the rate required.  Short runs to bootstrap the “pipeline” are taking their toll on OEE rates but also provide the opportunity to identify new improvement initiatives.

General Motors and Toyota have both announced that increased demand for their product is anticipated for the next few months.  The increases are exciting for all involved, however, the ramp up to recovery may be more painful to achieve for some.  How is your company performing?  Those with fixed “cells” or processes may not be experiencing the same degree of frustration as those having flexible processes running multiple part numbers.

Overall Equipment Effectiveness (OEE) typically suffers during these times due to the frequent changeovers and short volume runs.  If there was a time when you can’t change over or setup and run fast enough, this may be it.  Hang on and enjoy the ride.

Until Next Time – STAY lean!

OEE For Manufacturing

August 24, 2009 leanexecution Leave a comment

We are often asked what companies (or types of companies) are using OEE as part of their daily operations.  While our focus has been primarily in the automotive industry, we are highly encouraged by the level of integration deployed in the Semiconductor Industry.  We have found an excellent article that describes how OEE among other metrics is being used to sustain and improve performance in the semiconductor industry.

Somehow it is not surprising to learn the semiconductor industry has established a high level of OEE integration in their operations.  Perhaps this is the reason why electronics continue to improve at such a rapid pace in both technology and price.

To get a better understanding of how the semiconductor industry has integrated OEE and other related metrics into their operational strategy, click here.

The article clearly presents a concise hierarchy of metrics (including OEE) typically used in operations and includes their interactions and dependencies.  The semiconductor industry serves as a great benchmark for OEE integration and how it is used as powerful tool to improve operations.

While we have reviewed some articles that describe OEE as an over rated metric, we believe that the proof of wisdom is in the result.  The semiconductor industry is exemplary in this regard.  It is clear that electronics industry “gets it”.

As we have mentioned in many of our previous posts, OEE should not be an isolated metric.  While it can be assessed and reviewed independently, it is important to understand the effect on the system and organization as a whole.

We appreciate your feedback.  Please feel free to leave us a comment or send us an e-mail with your suggestions to leanexecution@gmail.com

Until Next Time – STAY lean!

OEE for Batch Processes

August 23, 2009 leanexecution 1 comment

We recently received an e-mail regarding OEE calculations for batch processes and more specifically the effect on down stream equipment that is directly dependent (perhaps integrated) on the batch process.  While the inquiry was specifically related to the printing industry, batch processing is found throughout manufacturing. Our more recent experiences pertain to heat treating operations where parts are loaded into a stationary fixed load oven as opposed to a continuous belt process.

Batch processing will inherently cause directly integrated downstream equipment (such as cooling, quenching, or coating processes) to be idle. It many cases it doesn’t make sense to measure the OEE of each co-dependent piece of equipment that is part of the same line or process. Unless there is a strong case otherwise, it may be better to de-integrate subsequent downstream processes.

Batch processing presents a myriad of challenges for line balancing, batch sizes, and capacity management in general.  We presented two articles in April 2009 that addressed the topic of  where OEE should be measured.  Click here for Part I or Click  here for Part II.

Please leave your comments regarding this or other topics.  We appreciate your feedback.  Also, remember to get your free OEE spreadsheets.  See our free downloads page or click on the file you want from the “Orange” box file on the sidebar.

Until Next Time – STAY lean!

Benchmarking OEE

Benchmarking Systems:

We have learned that an industry standard or definition for Overall Equipment Effectiveness (OEE) has been adopted by the Semi Conductor Industry and also confirms our approach to calculating and using OEE and other related metrics.

The SEMI standards of interest are as follows:

  • SEMI E10:  Definition and Measurement of Equipment Reliability, Availability, and Maintainability.
  • SEMI E35:  Guide to Calculate Cost of Ownership Metrics.
  • SEMI E58:  Reliability, Availability, and Maintainability Data Collection.
  • SEMI E79:  Definition and Measurement of Equipment Productivity – OEE Metrics.
  • SEMI E116:  Equipment Performance Tracking.
  • SEMI E124:  Definition and Calculation of Overall Factory Efficiency and other Factory-Level Productivity Metrics.

It is important to continually learn and improve our understanding regarding the development and application of metrics used in industry.  It is often said that you can’t believe everything you read (especially - on the internet).  As such, we recommend researching these standards to determine their applicability for your business as well.

Benchmarking Processes:

Best practices and methods used within and outside of your specific industry may bring a fresh perspective into the definition and policies that are already be in place in your organization.  Just as processes are subject to continual improvement, so are the systems that control them.  Although many companies use benchmarking data to establish their own performance metrics, we strongly encourage benchmarking of best practices or methods – this is where the real learning begins.

World Class OEE is typically defined as 85% or better.  Additionally, to achieve this level of “World Class Peformance” the factors for Availability, Performance, and Quality must be at least 90%, 95%, and 99.5% respectively.  While this data may present your team with a challenge, it does little to inspire real action.

Understanding the policies and methods used to measure performance coupled with an awareness of current best practices to achieve the desired levels of  performance will certainly provide a foundation for innovation and improvement.  It is significant to note that today’s most efficient and successful companies have all achieved levels of performance above and beyond their competition by understanding and benchmarking their competitors best practices.  With this data, the same companies went on to develop innovative best practices to outperform them.

A Practical Example

Availablity is typically presented as the greatest opportunity for improvement.  This is even suggested by the “World Class” levels stated above.  Further investigation usually points us to setup / adjustment or change over as one of the primary improvement opportunities.  Many articles and books have been written on Single Minute Exchange of Dies and other Quick Tool Change strategy, so it is not our intent to present them here.  The point here is that industry has identified this specific topic as a significant opportunity and in turn has provided significant documentation and varied approaches to improve setup time.

In the case of improving die changes a variety of techniques are used including:

  • Quick Locator Pins
  • Pre-Staged Tools
  • Rolling Bolsters
  • Sub-Plates
  • Programmable Controllers
  • Standard Pass Heights
  • Standard Shut Heights
  • Quarter Turn Clamps
  • Hydraulic Clamps
  • Magnetic Bolsters
  • Pre-Staged Material
  • Dual Coil De-Reelers
  • Scheduling Sequences
  • Change Over Teams versus Individual Effort
  • Standardized Changeover Procedures

As change over time becomes less of a factor for determining what parts to run and for how long, we can strive reduced inventories and improved preventive maintenance activities.

Today’s Challenge

The manufacturing community has been devastated by the recent economic downturn.  We are challenged to bring out the best of what we have while continuing to strive for process excellence in all facets of our business.

Remember to get your free Excel Templates by visiting our FREE Downloads page.  We appreciate your feedback.  Please leave a comment an email to leanexecution@gmail.com or vergence.consultin@gmail.com

Until Next Time – STAY Lean!

OEE: Frequently Asked Questions

We added a new page to our site to address some of the more frequently asked questions (FAQ’s) we receive regarding OEE.  We trust you will find this information to be of interest as you move forward on your lean journey.  We always appreciate your feedback, so feel free to leave us a comment or send an e-mail directly to LeanExecution@gmail.com or Vergence.Consulting@gmail.com

We have had an incredibly busy summer as more companies are pursuing lean manufacturing practices to improve their performance.  OEE has certainly been one of the core topics of discussion.  We have found that more companies are placing a significant emphasis on Actual versus Planned performance.  It would seem that we are finally starting to realize that we can introduce a system of accountability that leads to improvements rather than reprimands.

Keep Your Data CLEAN

One of the debates we recently encountered was quantity versus time driven performance data when looking at OEE data.  The argument was made that employees can relate more readily to quantities than time.  We would challenge this as a matter of training and the terminology used by operations personnel when discussing performance.  We recommend using and maintaining a time based calculation for all OEE calculations.  Employees are more than aware of the value of their time and will make every effort to make sure that they get paid for their time served.

Why are we so sure of this?  Most direct labour personnel are paid an hourly rate.  Make one error on their pay or forget to pay their overtime and they will be standing in line at your office wondering why they didn’t get paid for the TIME they worked.  They will tell you – to the penny – what their pay should have been.  If you are paying a piece rate per part, you can be sure that the employees have already established how many parts per hour they need to produce to achieve their target hourly earnings.

As another point of interest and to maintain consistency throughout the company, be reminded that finance departments establish hourly Labour and Overhead rates to the job functions and machines respectively.  Quite frankly, the quantity of parts produced versus plan doesn’t really translate into money earned or lost.  However, one hour of lost labour and everyone can do the math – to the penny.

When your discussing performance – remember, time is the key.  We have worked in some shops where a machine is scheduled to run 25,000 parts per day while another runs a low volume product or sits idle 2 of the 5 days of the the week.  When it comes right down to the crunch for operations – how many hours did you earn and how many hours did you actually work.

Even after all this discussion we decided it may be an interesting exercise to demonstrate the differences between a model based on time versus one based (seemingly) only on Quantitative data.  We’ll create the spreadsheet and make it available to you when its done!

Remember to take advantage of our free spreadsheet templates.  Simply click on the free files in the sidebar or visit our free downloads page.

We trust you’re enjoying your summer.

Until Next Time – STAY Lean!

Vergence Business Associates

Instant Turnaround for Overall Equipment Effectiveness (OEE)

Instant Turnaround

Did you know that your leadership style may be affecting your Overall Equipment Effectiveness?  A highly engaged and motivated workforce is the one single distinguishing trait of the top companies in industry today.  Most leaders and managers alike recognize that having the right people on the team are key to the success of their companies.  The vision and mission statements of many companies include statements like ”… our people are our greatest asset …” or “… we will attract and retain the best talent …”  If we believe these statements are true , then we would envision a working environment where everyone is an engaged team member of a seamless organization that is fully supported by the management team.  Does this describe the culture of your organization?

What does this have to do with OEE?

LEAN is a CULTURE and one of the key metrics of lean is OEE.  So, could it be that OEE is a direct reflection of the culture that exists in your company?  What are the trends showing?  Does the data reflect a high-velocity company striving to improve its operations to become the new definition of agile or lean?  Who is leading the charge to improve performance?  Where is your team?  If your team isn’t behind you – where are they?

What motivates your employees to bring themselves to work everyday?   Their motivation to work is probably not the same as your reason for being in business.  This presents one of the first challenges that the management team will have to address - aligning company and employee goals where they become synonymous and mutually beneficial.  This doesn’t mean we’re going to rewrite the business plan, but rather, we relate how achieving company goals will enable the employee to achieve theirs.  The key is making your company the place where they want to work – a company they can be proud of and even more so because they are a part of its continuing success.

We contend that self-motivated employees work harder – they take the initiative to get things done – quickly.  Many operations are dependent on people who control their level of productivity.  It can be a difficult challenge to motivate people to work harder than their own perceived value.  The resistance to improve is rooted in the expectation that people will be required to do more work for the same value.  If you are operating in a union environment, the employees tend to be more sensitive to changes in their work structure.

In contrast to their external behavior, people want to be challenged and they are willing and wanting to do more.  However, they will not automatically give you their discretionary effort unless they have earned your trust and respect first.  Without it, they will only give you the value of what they think their time is worth.  Becoming interested in what people are doing, acknowledging their performance and treating them with respect is at the core of an instant turnaround.

When people become engaged and their achievements are recognized they will take ownership of their operation.  OEE results will improve as employees suggest ways to improve their processes and strive to achieve new goals.  None of this will happen unless the executives and senior management team take an active role to become part of the action.

How to get your Instant Turnaround

We just completed a review of Instant Turnaround:  Getting people excited about coming to work and working hardby Harry Paul and Ross Reck, PH.D.  You will learn how to tap into and harness the discretionary effort of everyone on your team.  This book tells a story that reveals how your leadership style and that of your front line management team affects and directly impacts the performance of your team.  This leadership style works.  A lean culture is dependent on the engagement and effective interactions of all of your employees – including the executive management.  This book teaches a simple yet powerful strategy to tap into and harness the discretionary effort that every employee is wanting and willing to give - if the conditions are right.

Get it now: Instant Turnaround!: Getting People Excited About Coming to Work and Working Hard

What is your leadership style?

A true leader is and holds people accountable, works with integrity, is approachable, listens, inspires, smiles, and even knows how to have fun.  The list of leadership traits and characteristics is long and many great leaders would count themselves as falling short on many of them.  If your team shares mutual respect and trust, you are working in great company.  If your team fears you, why should they stay?  Remember, most people want to belong to a winning team!  If you manage by walking around (MBWA), you will certainly have an opportunity to communicate your praise and expectations to your team.  They will respond in kind!

Until Next Time – STAY lean!